ISO 9001:2015 has been achieved by more organisations globally than any other management standard. This quality management system standard is recognised and accepted in most countries and is much sought after, especially in the context of exporting goods and services and internal quality management controls.

This 1-day QMS Foundation Training Course offered by QSI has been developed to support the Attendee’s desire to understand the process-based approach to management systems using ISO 9001:2015.

This course examines these issues, identifies the key areas that Quality Management Systems must cover to ensure conformance, and assists Quality Management Systems during their development. Further, this course explores the process-based approach to management systems using the quality management process model.

This course contains two workshops designed to examine and explore the seven Quality Management Principles, and a Gap Analysis to ISO 9001:2015 Standard.

This course is highly interactive and includes discussion and practical elements throughout.

A knowledge of ISO 9001 2015, while desirable, is not required as this is covered on the course.

The course is run online over Zoom. Course material will be made available prior to commencement.


  • Benefits to organisations using ISO 9001:2015
  • Quality Management Process Model
  • Quality Management Principles
  • ISO 9000 family – Purpose and Structure
  • ISO 9001:2015 components.

Who Should Attend

This is a foundation level course.  Persons who attend this course could include:

  • Organisations whose customers have started to suggest that ISO certification may be required to be able to continue as their suppliers
  • Personnel responsible for liaising with their organisation’s internal or external auditors
  • People interested in learning more about ISO standards to improve their own knowledge or for their professional development
  • Those responsible for managing their current Quality Management Systems
  • Individuals designing and implementing new Quality Management Systems
  • Persons who may be training others in the disciplines of the ISO 9000 family




  • Course Programme
  • Key Vocabulary
  • Quality Management Process Model

Quality Management Principles

ISO 9000 Series

  • Applicability
  • External and Internal Issues
  • Interested Parties
  • Products and Services
  • Documented Information
  • Organisational Knowledge
  • Control of externally provided processes, products and services
  • Requirements.

Quality Management Systems and Auditing

  • Risk-Based Auditing
  • Process-Based Audit

Risk and Opportunities

  • Risk-Based Thinking
  • Corrective Action
  • Customer Focus
  • Quality Objectives

Continual Improvement

Workshop 1 – Examine the Principles of Quality Management

Workshop 2 – Gap Analysis


Delegate Review and Wrap-up … General Knowledge Review


Learn More

Public Course Schedule

No Events

Our Clients

Quality Services International and Pat McCarthy worked with us extensively to make achieving the ISO 9001 standard both a challenge and more importantly a reward. They assisted us in creating, implementing and maintaining a quality management system that suits our requirements. Pat’s knowledge and ability in this sector is invaluable to any company with these needs.

Wan Waterman Director, Carraig Print Litho Press

We have attained ISO:9001 with the help of Pat and all his team in QSI, we have found that attaining the certification has been a great benefit to our business, we have been able to grow our business with new customers with this certification. I would highly recommend any company to aim for this certification as it will indeed improve their business and make them more competitive when chasing new business. Furthermore, the standard of work done with Pat has been outstanding also

Bernie McNally, Office & Quality Manager., O'Neills International Transport

We have been working with QSI for many years , they helped us achieve the ISO standard at the beginning ,  but now they help us maintain and enhance the system , Thomas has worked with IPP now for many years his advise is both practical and effective , we find the suggestions made both help us maintain the ISO certification but more importantly add benefit to the quality system and ultimately IPP work practices  as a result

Jack Daly, MD , IPP

We have been working with QSI for over 15 years and our business has greatly benefited from their knowledge and guidance.

They have fully revamped our Quality system and made it more understandable for our business needs.

Our Audits and daily tasks have been running smoothly, with this our business has saved countless hours to work on what we do best.

They always have great ideas and improvements on every visit.

Robbie Garland, MD, Garland Instruments Ltd.

I first met Pat McCarthy in June 1994 when he arrived to our office to perform an external audit for one of his clients. After the audit we had a discussion about the concept of ISO and we agreed it was the way forward.  A short time later we availed of the services of QSI and working together we installed BS EN ISO 1994.

We both agreed if this system is used properly within a company the return should be well justified.

27 years later and we are still compliant thanks to the great services of Pat & Thomas in QSI. I have no doubt our business would not have come to where it is today with a workforce of 49 from 6 in 1994.  I would like to endorse the fantastic service they provide and I hope our partnership will last for many a year to come.

Gordon O’Keeffe, MD, K&L Deliveries
Pat many thanks for helping us in preparing for the ISO 9001:2015 audit. Your prompt quick response to our initial enquiry was greatly appreciated.

Your knowledge was our pathway in successfully passing the audit.

The way you explained things clearly helped us identify gaps, your advice and assistance at each stage proved invaluable. We would highly recommend your excellent service

When ISO is successfully implemented, it will be so much more than just a certificate of compliance. It will drastically improve the performance of your company from top to bottom.

Aodh Bourke, MD, ASA Marketing
On behalf of the Management and Directors and Staff here at Master Engineering.

I just wanted to thank both QSI and you personally for assisting us in achieving the ISO: 9001:2015 & EN1090 Standards.  A special word of thanks to Daniel for his assistance , expertise and strategic alignment of the systems we put in place.

Daniel’s expertise in both ISO & EN1090 Standards ensured that we maintained the momentum in achieving the Standards within 6 months of implementation.

We look forward to continuing to work with QSI and Daniel going forward to ensure than maintenance of our systems are implemented.

I will touch-base with you both soon to discuss our strategy going forward.

John O'Mahony, Quality Manager, Master Engineering
Start Transforming Your Business Today

QSI and ISO 9001

Over the past 35 years QSI have been helping a variety of companies across many sectors to achieve certification to many different ISO 9001 standards with the core aim of these standards adopting the concept of Continuous Improvement.

Far from being incorrectly perceived as an unnecessary luxury, implementing ISO 9001 can be the driving force to help achieve real and lasting change in your business.

  • Dramatically increase profits
  • Slash costs
  • Turn customers, employees and suppliers into raving fans.

Get more information on the ISO9001:2015 Foundation Course

Consultancy/Standards Enquiry